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    POTRAZ
    Block "A" Emerald Business Park
    N0. 30 The Chase
    P.O. Box MP843
    Mount Pleasant, Harare, Zimbabwe
    Telephone +263 4 333032 Fax: +263 4 333041 Toll Free Number: 0800 4303

IAP "Class A" - Licencing Procedure

Vision : A World Class, fair and competitive regulatory environment with universal communications services throughout Zimbabwe by 2020

Licence fees

In consideration for the granting of the licensee the rights to construct, maintain and provide Internet Access Providcer Class "A" services, the licensee shall pay to the Authority the fees indicated below:

i)    An initial license fee of four million United States dollars (US$4,000,000.00);
ii)    An annual license fee of 3% of the audited annual gross turnover, or hundred thousand United States Dollars (US$100,000), which ever is greater.
ii)    A contribution to the Universal Service Fund of one percent (2%) of audited annual gross turnover.

Other fees


Number fees
The licensee shall pay, in advance, an annual number usage fee for services that require the use of a public numbering scheme like Voive over Internet Protocol (VoIP) Telephony.


Spectrum fees
The licensee shall pay, in advance, an annual frequency usage fee for services that require the use of the radio spectrum at the rate prescribed by the Authority.

  • ITU celebrated its 150th anniversary on 17 May 2015, marking a long and illustrious history in cutting edge communication technologies

  • POTRAZ commemorates the following internationally recognised events: Girls in ICT Day, World Telecommunication & Information Society Day and World Post Day

  • POTRAZ runs the International Letter Writing Competition

  • POTRAZ is responsible for ensuring that all people in Zimbabwe are adequately provided with Postal and telecommunication services.

  • POTRAZ gives back to the community through a number of life changing initiatives.

  • POTRAZ took steps such as compelling consumers to register their sim cards to prevent harassment of Zimbabwean Citizens by criminals

  • To promote the development of postal and telecommunication systems and services in accordance with practicable recognised international standards and public demand

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