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    Block "A" Emerald Business Park
    N0. 30 The Chase
    P.O. Box MP843
    Mount Pleasant, Harare, Zimbabwe
    Telephone +263 4 333032 Fax: +263 4 333041 Toll Free Number: 0800 4303

Introduction - Fixed Telephone Service

Vision : A World Class, fair and competitive regulatory environment with universal communications services throughout Zimbabwe by 2020

Public Introduction Fixed Telecommunication services


Public Fixed Telecommunication services
The licensee is authorised by this licence to construct, operate, develop, extend, and maintain a public switched telecommunications service that shall comprise;
a) the national long-distance telecommunication service;
b) the international telecommunication service;
c) the local access telecommunication service without exclusivity on the customer premises;
d) the public pay-telephone service;
f) all or any telecommunication facilities comprising fixed lines to be used by any operator for the provision of mobile telecommunication services and public data services; and
The licensee shall provide the service twenty-four (24) hours, every day, for the duration of the licence.

  • ITU celebrated its 150th anniversary on 17 May 2015, marking a long and illustrious history in cutting edge communication technologies

  • POTRAZ commemorates the following internationally recognised events: Girls in ICT Day, World Telecommunication & Information Society Day and World Post Day

  • POTRAZ runs the International Letter Writing Competition

  • POTRAZ is responsible for ensuring that all people in Zimbabwe are adequately provided with Postal and telecommunication services.

  • POTRAZ gives back to the community through a number of life changing initiatives.

  • POTRAZ took steps such as compelling consumers to register their sim cards to prevent harassment of Zimbabwean Citizens by criminals

  • To promote the development of postal and telecommunication systems and services in accordance with practicable recognised international standards and public demand

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